F & J Packaging and Cleaning Supplies Melbourne
     

Payment & Delivery for F&J Packaging

Delivery Fees

    • Standard Shipping: A flat rate of $9.95 applies to all orders under $200 (excluding GST) within the Melbourne Metro area.
    • Free Shipping: We offer free shipping for all orders over $200 (excluding GST) in the Melbourne Metro.

For deliveries outside of the Melbourne Metro area, shipping rates will be calculated using the transdirect platform, ensuring you get the most economical rates available across Australia.

Delivery Methods

    • Melbourne Metro Deliveries: We employ our in-house delivery drivers for deliveries within the Melbourne Metro area. Typically, deliveries are completed within 1-3 working days.
    • Australia-Wide Deliveries: We utilize the Transdirect platform for shipments outside Melbourne Metro. Delivery times for these orders usually range from 1-10 days.

During checkout, when prompted for “Delivery Instructions,” these pertain to specific details like “use side gate” or “beware of dog.” You cannot specify a particular delivery date or time nor request a call if the premises are unoccupied. This is especially true for Transdirect deliveries, as they don’t offer this flexibility.

For assured safe delivery, it’s advisable to have your package sent to a business address, as deliveries are usually made between 9am and 5pm. Make sure the address provided is accurate, complete, and includes necessary details like the company name, and always provide a contact phone number.

If you opt for “Click & Collect,” kindly follow the corresponding order instructions.

Note: The delivery times mentioned above are approximate estimates. While our carriers always strive to maintain these timelines, there might be occasional delays, especially during peak seasons like Christmas.

Tracking Your Order

If your shipment is facilitated through Transdirect, you’ll receive an email containing your order’s tracking information and instructions on how to monitor its journey. For inquiries about Melbourne Metro deliveries made by our in-house drivers, contact our Customer Service Team at info@fjpackaging.com.au or call (03) 9357 6969.

Payment Methods

F&J Packaging accepts payments via:

    • Mastercard
    • Visa
    • Amex
    • Bank Transfer (Please note: For bank transfer payments, funds must reflect in our account before processing your order).

For payment-related questions or concerns, please contact our accounts department at accounts@fjpackaging.com.au.

F&J Packaging reserves the right to modify these terms and conditions without prior notice.

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